Automate client communications within RxWorks
You can automate client communications by connecting the VetCheck multi-share link to a RxWorks reminder.
Common client communication automations:
- Vaccination information sheet (Dog)
- Vaccination information sheet (Cat)
- Desexing discharge instructions
- Dental discharge instructions
- Post surgery discharge instructions
- Drain care
- How to brush teeth (cat) (VIDEO)
- How to brush teeth (dog) (VIDEO)
- Bandage care
- Elizabethan collar
- NSAID information sheet
- Long-term corticosteroid information sheet
- Topical steroid information sheet
- How to use a medicated shampoo (VIDEO)
- How to clean ears (VIDEO)
- How to apply eyes drops or ointment
- Drug - zylkene
- Drug - cytopoint
- Drug - carprofen
- Drug - meloxicam
- Drug - metronidazole
- Drug - doxycycline
- Drug - cephalexin
- Drug - gentamicin
- Drug - chloramphenicol
- Insulin dog (VIDEO)
- Insulin cat (VIDEO)
- Behavioral medication information sheet
Generate VetCheck multi-share link
- Head to VetCheck at www.vetcheck.it or within the RxWorks Document library. This is important as the Vetcheck multi-share link must NOT be attached to a patient
- Locate the handout of interest e.g. desexing discharge instructions
- Click on the multi-share button in the header
- The multi-share modal will open up. Copy link. You will need to paste this into your AMM template.
- Go into Task Panel
- Module Management
- AMM (Automated message manager)
- Rules
- Set up new rule set
- Example: Action on day
- Select template (SMS or email)
- Enter VetCheck multi-share link and message
- Save
Connecting the AMM template reminder to the product/service item
- Go to product item
- Click on the Attachments tab
- Within the Reminders/Healthcare Indicators/Recalls, click “Add”
- Select the AMM template reminder
- Set up as a reminder