How the offline system works

At VetCheck, we understand that the internet may not always be reliable. That's why we have developed an offline system that allows you to continue using VetCheck even when your connection gets interrupted.

This feature will be available on our crucial charts including GA NEW, GA Advanced NEW, Hospital NEW and Dental CHARTS. Given the nature of these charts, it may take a while to complete them, and it is essential to ensure that the data is not lost even if the internet goes down during your consultation or procedure.

When does it kick in?

You will need to have an active internet connection to open the form and complete the first modal of the form. Once you have completed the first modal, the form will be available offline shall the internet connection be lost. You will be able to continue using the form as usual. However, you will receive a warning from the system saying that you are offline.

Offline mode can only hold the data on your device temporarily until the connection to the VetCheck server is restored. This means while you can use the form as usual, you shouldn't refresh, close or navigate away from the page and try to access the same form on another device with an active internet connection.

How to save the data during the offline mode?

Once you have completed the form, you can save the data by clicking the Save Chart button. The data will be saved on your device until the internet connection is restored.

For everytime you save the chart, the counter in OFFLINE Mode will increase indicating a new state of data has been saved in the device. e.g. if you have saved the chart 3 times.

Re-synchronizing the data

Once the internet connection is restored, the data will be automatically get synchronized with the VetCheck server. You will be able to use the form as usual once the data is synchronized. You will also get a notification from the system saying that you are online and the data is syncing. The counter will be reset to 0 once the data is synchronized.

If you have any questions, please reach out to our friendly staffs at Vetcheak via Phone or Email.